Paying your dental bills just got easier
With clear statements, online notifications and flexible ways to pay, we’ve simplified how you manage your dental bills.
Understanding your bill
See what you’re paying for and why
We believe in transparency. Sometimes, your final bill may differ from your initial quote. You may even carry a balance, despite insurance coverage.
There are several reasons for this. Insurance plans don't always offer full coverage, which means co-pays and deductibles may still apply. Additionally, if your plan has changed or if your insurer has updated its coverage, you may have a balance due.
Our team is here to walk you through the details and explain charges.
Simple, convenient, secure
We’ve partnered with Cedar to make paying your dental bills easier.
- View your bills in one place – See recent visits and billing history
- Digital reminders – Get email and text notifications
- Flexible payment options – Use Apple Pay, your HSA card or other options. Set up a custom 0% interest payment plan
Frequently asked questions
If you have a question about your bill or how to access it, we're here to help!
Go to https://pay.hellotend.com/ and enter your Bill ID and date of birth. If you don’t know your Bill ID, click “Find Your Account” and follow the instructions for the next steps. Additionally, if you received a bill notification via text message and/or email, clicking on the link in the message takes you to your account.
Your Bill ID is a 12-digit number listed at the top of bill notifications sent via text and/or email.
Tend accepts multiple payment options, including HSA cards, credit/debit cards, electronic check payment (ACH), Apple Pay, Google Pay, checks and money orders. Do not send cash by mail.
Sometimes, there is a slight delay between your visit and when the bill is posted to your account. We will alert you when your bill is ready via text message and/or email, depending on your notification preferences.
Visit https://pay.hellotend.com/ to:
- Set up a custom payment plan by selecting the payment frequency, duration and date of first payment.
- Make a partial payment by entering the amount that you wish to pay today. Note: You are still responsible for paying the total balance by the payment due date.
Additionally, you can get help by getting in touch with our Guest Experience team at general@hellotend.com or 212-686-3686.
Your privacy is our top priority. Payment details are secured with industry-standard encryption (SSL). Electronic payments are sent through a payment processor with guaranteed protection against unauthorized transactions. Tend and agents acting on our behalf will never share your personal information with anybody else.