Employer-sponsored comprehensive healthcare coverage, including the best dental care anywhere.

401(k) with 4% match—exceptionally rare for a startup at our stage.

Generous paid time off plus company holidays, so you can spend more time practicing your dance moves.

A pre-tax commuter benefit in NYC that’ll make you grin on your commute, not grind your teeth.

Contribution toward a ClassPass subscription, because we want you to tend to your whole body.

Careers Tile

Careers Hero Image

Dental care used to be just about your teeth. We make it about your entire wellbeing. With doctors you love, technology that eases, and an environment that soothes, we turn every moment of your visit into a whole-you wellness experience. 

Before, the best you could hope for was “You won’t feel a thing.” At Tend, we want you to __feel something great__.

Good news.<br />It's a new day in dental.

The people who trust us with their mouths deserve better. We want to give them an experience so great it outweighs all the bad ones they’ve had before. That’s why we obsess over making their visits extraordinary. We have a lot of making up to do for the entire industry. And we can do it. One gum at a time.

Our team represents a diversity of strengths and backgrounds. This lets us see many ways forward where others only see one. We maintain a unified mission, but not a homogenous culture. We’re brave enough to keep each other in check, humble enough to admit mistakes, and tender enough to support each other.

We see ways to improve—everywhere. We make smart decisions—fast—and challenge the status quo. We’re continually on the lookout for what’s working and what isn’t, finding ways to cultivate and preserve success. We expect change to be a constant. Our edge is to know when to stop talking and pull out the floss.

<div>At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.</div><div><br></div><div>The mission of the Associate Dentist role is to lead the clinical treatment of patients and create a unique, customer-centric dental experience to supports the values of our brand.</div><div><br></div><div>We are reframing dental expectations… and that’s all part of the fun! </div><div><br></div><div><br></div>

At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.

The mission of the Associate Dentist role is to lead the clinical treatment of patients and create a unique, customer-centric dental experience to supports the values of our brand.

We are reframing dental expectations… and that’s all part of the fun! 




<li>Lead the clinical diagnosis and appropriate dental treatment of patients&nbsp;</li><li>Assist in creating a unique, customer-focused dental experience for patients</li><li>Lead the dental staff in all areas of clinical treatment and dental practices</li><li>Collaborate with non-clinical functional areas of Finance, People Support, IT, and Reimbursement to maximize the economic opportunities of your practice&nbsp;</li><li>Collaborate with Company resources to hire an experienced dental staff with knowledge of regulatory requirements, clinical practices and a desire to create a patient-focused experience&nbsp;</li><li>Create higher economic potential through aspirational patient care that creates lifetime patients</li><li>Participate in study groups with other Brand offices in your area to network and share best-practices</li><li>Perform regular cleanings and other preventative procedures with patients and establishing a plan for the patient to have or continue to have better dental hygiene</li><li>Perform dental procedures, such as extractions, filling cavities, correcting bite issues and overcrowding and performing or scheduling root canals or more specialized dental procedures</li><li>Lead office staff to provide high quality communication and care to patients&nbsp;</li>

<li>DDS, DMS or DD degree is required</li><li>Current License to practice dentistry in state where employed</li><li>Valid malpractice insurance</li><li>Minimum of 2 years’ clinical experience at a dental practice</li><li>Dedication to ensuring the highest quality of care to patients</li><li>Leadership skills that value collaboration and an inclusive work environment</li><li>Extremely resourceful, highly creative and high energy, able to brainstorm and implement new ideas</li><li>High level of integrity and dependability with a strong sense of urgency and results-orientation</li>

<div>At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.</div><div><br></div><div>The mission of the Associate Dentist role is to lead the clinical treatment of patients and create a unique, customer-centric dental experience to supports the values of our brand.</div><div><br></div><div>We are reframing dental expectations… and that’s all part of the fun! </div>

At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.

The mission of the Associate Dentist role is to lead the clinical treatment of patients and create a unique, customer-centric dental experience to supports the values of our brand.

We are reframing dental expectations… and that’s all part of the fun! 


<li>DDS, DMS or DD degree is required</li><li>Current License to practice dentistry in state where employed</li><li>Valid malpractice insurance</li><li>Minimum of 4 years’ clinical experience at a dental practice</li><li>Dedication to ensuring the highest quality of care to patients</li><li>Leadership skills that value collaboration and an inclusive work environment</li><li>Extremely resourceful, highly creative and high energy, able to brainstorm and implement new ideas</li><li>High level of integrity and dependability with a strong sense of urgency and results-orientation</li>

<div><span style="font-size: 11pt">We're seeking a team-oriented, guest-centric Dental Assistant with impressive communication, hospitality &amp; organizational skills.  In partnership with our Dentists, you'll have the incredible opportunity to positively influence oral wellness at Tend.  </span></div>

We're seeking a team-oriented, guest-centric Dental Assistant with impressive communication, hospitality & organizational skills.  In partnership with our Dentists, you'll have the incredible opportunity to positively influence oral wellness at Tend.  


<li>Welcome, comfort, and prepare guests. </li><li>Prepare the guest suites, based on scheduled services.  </li><li>Ensure optimal operation of our technologies &amp; tools.</li><li>Maintain dental supplies inventory.</li><li>Uphold a safe and clean working environment.  </li><li>Document services by charting &amp; recording.  </li><li>Inform &amp; educate guests and the overall Tend team.  </li><li>Provide diagnostic information by exposing and developing radiographic studies, pouring, trimming, and polishing study casts.</li><li>Fabricate temporary restorations, clean and polish removable appliances.</li><li>Help Dentist(s) manage dental procedures.  </li><li>Protect guests and the Tend Team by adhering to important infection-control policies and protocols.</li><li>Remain prepared &amp; ready for emergencies by maintaining CPR/AED certification, drug and oxygen supply, and emergency telephone directory.</li><li>Continue to grow &amp; develop professionally.</li><li>Contribute to the Tend Team effort through established KPIs &amp; goals.  </li><div><br></div>

<li>At least 2 years of experience as a Dental Assistant.</li><li>X-ray / Radiology Certification is preferred.  </li><li>Excellent communication &amp; organization skills, with a knack for guest experience, engagement and satisfaction.  </li>

<div>At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.</div><div><br></div><div>We're seeking a team-oriented, guest-centric Dental Assistant with impressive communication, hospitality &amp; organizational skills.  In partnership with our Dentists, you'll have the incredible opportunity to positively influence oral wellness at Tend.  </div><div><br></div><div>We are reframing dental expectations… and that’s all part of the fun! </div>

At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.

We're seeking a team-oriented, guest-centric Dental Assistant with impressive communication, hospitality & organizational skills.  In partnership with our Dentists, you'll have the incredible opportunity to positively influence oral wellness at Tend.  

We are reframing dental expectations… and that’s all part of the fun! 


<div><span style="font-size: 10.5pt">At Tend, our Hygienists are key team members delivering a top-notch guest experience through coaching, cleaning and screening.  </span></div>

At Tend, our Hygienists are key team members delivering a top-notch guest experience through coaching, cleaning and screening.  


<li>Balance the areas of health, well-being &amp; aesthetics for our guests.  </li><li>Provide exceptional clinical care in the areas of cleaning, whitening, oral health screenings, or other guest services.  </li><li>Coach our guests to increase knowledge, focus and positive-interest in oral health. </li><li>Establish a trusting, long-standing relationship with guests.</li>

<li>Minimum of 2 years of clinical experience at a dental practice.</li><li>Associate's Degree through an accredited dental hygiene program.</li><li>National Board Dental Hygiene Examination. </li><li>Passing a state/region-specific exam (as required).</li><li>Licensed and in good standing. </li><li>Dedication to ensuring the highest quality of care to guests.  </li><li>Build long-standing guest relationships through trust and education.</li><li>Desire to work in an entrepreneurial environment that values high energy and creative problem solving.</li><li>High level of integrity and dependability with a strong sense of urgency and results-orientation.</li>

<div>At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.</div><div><br></div><div>At Tend, our Hygienists are key team members delivering a top-notch guest experience through coaching, cleaning and screening.  </div><div><br></div><div>We are reframing dental expectations… and that’s all part of the fun! </div><div><br></div><div><br></div>

At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.

At Tend, our Hygienists are key team members delivering a top-notch guest experience through coaching, cleaning and screening.  

We are reframing dental expectations… and that’s all part of the fun! 




<div>At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.</div><div><br></div><div>At Tend, our Hygienists are key team members delivering a top-notch guest experience through coaching, cleaning and screening.  </div><div><br></div><div>We are reframing dental expectations… and that’s all part of the fun! </div><div><br></div>

At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.

At Tend, our Hygienists are key team members delivering a top-notch guest experience through coaching, cleaning and screening.  

We are reframing dental expectations… and that’s all part of the fun! 



<li>Develop your clinical, chair-side &amp; leadership skillsBe part of a growth opportunity</li><li>Work in a beautiful, ergonomically-designed spaces, in prime, convenient locations</li><li>Receive competitive compensation that’s based on how well you care for your guests, not just your productivity&nbsp;</li><li>Our goodie bags are impressive!&nbsp; We’re offering benefits &amp; perks to care for you, your career and your family:&nbsp; Health insurance, Life &amp; disability insurance, Loan repayment program (up to $10K annually), 401(k) program with a 4% Tend-match, Paid time off including vacation and holidays, Pre-tax commuter benefits</li>

We’re totally committed to our Dentists, and that commitment shows through our support:

<li>Create an exceptional guest experience, through dedication to the highest quality care, to earn trust &amp; reframe expectations of dental wellness</li><li>Deliver a breadth of experience across key procedures in general &amp; cosmetic dentistry to create personalized care</li><li>Build long-standing, trusting relationships rooted in collaboration and an inclusive work environment</li><li>Stay open-minded and flexible, while maintaining a high-level of integrity &amp; dependability</li><li>Demonstrate a commitment to development &amp; lifelong learning</li>

Dentists who find success at Tend are those who will:

Interested in joining us as a Dentist at Tend, but don’t see your location?  Apply here!

<div><span style="font-size: 15px">We're seeking a Revenue Cycle Analyst to support the overall revenue process, through the management &amp; coordination of billing and reconciliation.  </span></div><div><br></div><div><br></div>

We're seeking a Revenue Cycle Analyst to support the overall revenue process, through the management & coordination of billing and reconciliation.  




<li>Manage daily billing &amp; reconciliation transactions.</li><li>Oversee daily cash posting.  </li><li>Work outstanding A/R thoroughly. </li><li>Complete &amp; deliver detailed analysis &amp; reporting.  </li>

<li>Prior RCM experience, preferably in dental and/or healthcare, with focus on billing, claims, verification of health insurance, posting EOBs to patient accounts, and on-going communication with insurance companies.  </li><li>Dependable &amp; organized, with a positive attitude.</li><li>Experience with excel, google docs &amp; the google suite.</li><li>Experience with a PMS, such as Dentrix Ascend, is required.</li>

<div><span style="font-size: 11pt">As a key member of the Leadership Team, the Vice President of Revenue Cycle Management (RCM) reports to the Chief Financial Officer (CFO) and assumes a strategic role in the overall management of the revenue cycle for all Tend guests.&nbsp; This includes the insurance eligibility, billing and collection functions for the organization. The VP, RCM will have primary day-to-day responsibility for planning, implementing, managing and controlling all insurance verifications, billings and collections for services provided by the organization. This will include direct responsibility for negotiating payor contracts; analysis of payor trends; establishment and/or improvement of revenue cycle processes and procedures.&nbsp;&nbsp;&nbsp;</span></div><div><span style="font-size: 11pt">In addition to these core responsibilities, the VP, RCM will drive strategy and implement operational discipline and focus to optimize the revenue cycle function.&nbsp; This role will partner with accounting &amp; finance; operations and other areas to define and drive KPI’s; drive operational effectiveness on revenue cycle management.&nbsp;&nbsp;&nbsp;</span></div>

As a key member of the Leadership Team, the Vice President of Revenue Cycle Management (RCM) reports to the Chief Financial Officer (CFO) and assumes a strategic role in the overall management of the revenue cycle for all Tend guests.  This includes the insurance eligibility, billing and collection functions for the organization. The VP, RCM will have primary day-to-day responsibility for planning, implementing, managing and controlling all insurance verifications, billings and collections for services provided by the organization. This will include direct responsibility for negotiating payor contracts; analysis of payor trends; establishment and/or improvement of revenue cycle processes and procedures.   
In addition to these core responsibilities, the VP, RCM will drive strategy and implement operational discipline and focus to optimize the revenue cycle function.  This role will partner with accounting & finance; operations and other areas to define and drive KPI’s; drive operational effectiveness on revenue cycle management.   


<li>Provide leadership in the development for the continuous improvement of the RCM function and the delivery of increased oversight on procedures and <a href="http://processes.Evaluate">processes.</a></li><li><a href="http://processes.Evaluate">Evaluate</a> and advise on the impact of 3rd party payor contracts and provide solutions for increasing revenue and decreasing out of network <a href="http://procedures.Provide">procedures.</a></li><li><a href="http://procedures.Provide">Provide</a> recommendations to the Company on changes in regulatory issues that may affect revenue, billings or collections.</li><li>Provide timely and accurate reporting on the RCM function; including but not limited to insurance eligibility/verifications, revenue, adjustments, collections, allowance for doubtful accounts, and staffing metricsDirect short-term and long-range planning to support strategic business goals, including the strategy for payors in new <a href="http://markets.Conduct">markets.</a></li><li><a href="http://markets.Conduct">Conduct</a> meaningful proactive analysis to improve key business decisions in the area of 3rd party payors. Work with People team to ensure providers are credentialed prior to start date &amp; annually reviewed as part of <a href="http://employment.Oversee">employment.</a></li><li><a href="http://employment.Oversee">Oversee</a> all RCM staff, including any outsourced functions and build a team for national scale</li>

<li>BS Degree; MBA preferred</li><li>Experience in multi-site healthcare required</li><li>10+ years in progressively responsible leadership roles, in RCM for healthcare entitities&nbsp;</li><li>Experience providing strategic leadership of the revenue cycle function in a high growth organizationTeam player with a competitive spirit to excel and the ability to influence and motivate others.&nbsp;</li><li>Minimum of 5+ years of experience in developing 3rd party payor relationships&nbsp;Ability to develop, layout, and follow through on detailed plans and programsIntegrative team working style, easy contact, rapid to adaptation, can foster team spiritDemonstrated analytical, problem solving and decision-making <a href="http://abilities.Strong">abilities.</a></li><li><a href="http://abilities.Strong">Strong</a> people leadership skills, values collaboration and an inclusive work <a href="http://environment.Must">environment.</a></li><li><a href="http://environment.Must">Must</a> be comfortable with the high growth/small company dynamic of rolling up your sleeves and doing whatever it takes to get the job <a href="http://done.Extremely">done.</a></li><li><a href="http://done.Extremely">Extremely</a> resourceful, highly creative and high energy, able to brainstorm and implement new <a href="http://ideas.Strong">ideas.</a></li><li><a href="http://ideas.Strong">Strong</a> problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely <a href="http://analyses.High">analyses.</a></li><li><a href="http://analyses.High">High</a> level of integrity and dependability with a strong sense of urgency and results-orientation.</li>

<div>We’re searching for a compassionate &amp; thorough Guest Experience Specialist to join our team, to provide concierge-like support to our patients.&nbsp; Working in a collaborative &amp; engaging environment, you’ll truly impact and influence the overall Tend experience.  </div>

We’re searching for a compassionate & thorough Guest Experience Specialist to join our team, to provide concierge-like support to our patients.  Working in a collaborative & engaging environment, you’ll truly impact and influence the overall Tend experience.  


<li>Consistent delivery of high-quality patient experience, keeping our Tend values at heart.</li><li>Manage &amp; carefully respond to inbound patient communications, by phone, text, &amp; email.</li><li>Communicate outbound to patients, in alignment with brand philosophy.</li><li>Schedule patients, using technology platforms.</li><li>Resolve patient issues &amp; concerns, with proactiveness, patience, empathy and understanding.&nbsp;&nbsp;</li><li>Maintain confidential information, treating each patient interaction with compassion and sensitivity.&nbsp;&nbsp;</li><li>Boost patient lead conversion &amp; recommend additional products &amp; services during patient interactions.</li>

<li>At least 1 year of customer / patient experience.</li><li>Proven success in patient conversion &amp; engagement.</li><li>Experience with various technology platforms used in support of customer / patient care.</li><li>Understanding administrative processes for the patient experience team.</li>

<div><span style="font-size: 11pt">We’re hiring a Manager, Clinical Communications to support and develop the rapidly growing Clinical Team at Tend. This is an exciting opportunity for an entrepreneurial marketer to join our NYC-based Marketing Team and disrupt the clinical world in dental. This person will be responsible for creating, executing and managing critical marketing campaigns to drive clinical recruiting and developing the clinical team’s brand across press, social media and at events. This person will pioneer a completely new approach to clinical communications.</span></div>

We’re hiring a Manager, Clinical Communications to support and develop the rapidly growing Clinical Team at Tend. This is an exciting opportunity for an entrepreneurial marketer to join our NYC-based Marketing Team and disrupt the clinical world in dental. This person will be responsible for creating, executing and managing critical marketing campaigns to drive clinical recruiting and developing the clinical team’s brand across press, social media and at events. This person will pioneer a completely new approach to clinical communications.


<li>Lead Clinical Communications to successfully drive clinical acquisition and amplify the Tend Clinical Brand</li><li>Manage the budget allocation and prioritization of all the roles that require recruitment marketing support along with a recruitment marketing strategy and calendar</li><li>Partner with and support the Talent Acquisition and People teams to provide optimal messaging support and operational delivery of our employment RTBs</li><li>Work with internal analytics resources to further enhance reporting and insights within and across campaigns</li><li>Work cross-functionally across the organization as needed on a project by project basis</li><li>Collaborate with our Design Team to define asset requirements and communication/messaging strategies within and across channels</li><li>Manage the Tend Careers page messaging strategy and collaboration People, Design and Engineering</li>

<li>A bachelor’s degree with strong academic record and/or proven relevant experience in communications (i.e. public relations, influencer marketing, paid media)</li><li>3+ years’ experience in communications with executional experience across various digital channels is preferred</li><li>Proven background in healthcare, e-commerce and/or subscription business models&nbsp;</li><li>Deep understanding of best practices in candidate &amp; employee experience, full life-cycle recruiting is a plus</li><li>Expert knowledge of recruitment marketing channel mix including emerging media, technologies and traditional is a plus</li><li>Substantial experience working with marketing metrics (CPM, CPI, CPA, CPC, LTV and CR)&nbsp;</li><li>Strong analytical skills &amp; mindset working with all aspects of performance/direct-response media metrics</li><li>Excellent communication skills with a sharp attention to detail and organization</li><li>Proficiency in the Microsoft Office Suite, Google platforms, third party analytics platforms and media attribution technology/methodologies is preferred</li><li>Outstanding organizational skills, project management skills, and ability to multitask</li>

<li>Creative— Challenge conventional methods and open to new ideas</li><li>A critical thinker—Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems</li><li>Enterprising— Seek to take up and start new projects. Able to achieve work with risk of failure</li><li>Driven for Results— Push projects to completion with a sense of urgency</li><li>Organized – organizational skills, project management skills and ability to multi-task are the foundation of everything you do</li>

<div><span style="font-size: 11pt">At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.</span></div><div><br></div><div><span style="font-size: 11pt">We are reframing dental expectations… and that’s all part of the fun!</span></div><div><br></div><div><span style="font-size: 11pt">As a key member of the Talent Acquisition team, the Sourcing Specialist is responsible for building talent pipelines across our various markets. We are looking for someone passionate about our mission and creating an amazing experience for our candidates.&nbsp;</span></div>

At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.

We are reframing dental expectations… and that’s all part of the fun!

As a key member of the Talent Acquisition team, the Sourcing Specialist is responsible for building talent pipelines across our various markets. We are looking for someone passionate about our mission and creating an amazing experience for our candidates. 


<li>Partner with Talent Acquisition team and Hiring Managers to create and implement sourcing strategies for Field, Clinical, and HQ positions&nbsp;</li><li>Ensure a robust pipeline of active and passive candidates in all markets&nbsp;</li><li>Leverage various tools including LinkedIn Recruiter, job postings, and social media to source candidates for high need/hard to fill positions&nbsp;</li><li>Conduct phone screens to share about the company and assess candidate interest and skillset&nbsp;</li><li>Deliver a positive candidate experience through professional communication and becoming a subject matter expert on positions</li><li>Establish networking relationships with a diverse pool of candidates&nbsp;</li><li>Utilize recruiting metrics and market research to define sourcing strategy and consult TA Managers and Hiring Managers on relevant trends&nbsp;</li><li>Maintain accurate documentation for all candidates in the pipeline&nbsp;</li><li>Occasional travel to conduct business meetings with hiring managers and candidates in different markets&nbsp;</li>

<li><i>If you don’t think you meet all of the criteria below, but are still interested in the job, please apply!</i></li><li>2-4 years of relevant experience within a recruiting firm or corporate recruiting setting</li><li>Experience working with exempt and nonexempt employees across various industries and experience levels&nbsp;</li><li>Experience working in a startup or hyper-growth environment preferred&nbsp;</li><li>Strategically minded and excited to build our sourcing function from the ground up&nbsp;</li><li>Knowledge of various recruiting tools to identify and connect with candidates</li><li>Experience managing pipeline using an Applicant Tracking System</li><li>Ability to develop boolean strings and create effective outreach messages to engage candidates&nbsp;</li><li>Strong organization, attention to detail, and communication skills&nbsp;</li><li>Ability to take initiative and deliver results within a fast-paced environment&nbsp;</li><li>Flexible and comfortable with ambiguity&nbsp;</li><li>Ability to prioritize and handle multiple tasks simultaneously&nbsp;</li>

<div><span style="font-size: 11pt">The General Manager of Physical&nbsp; Products will be responsible for planning and executing Tend’s entry into the $9B US oral care market. Product categories under consideration include, but are not limited to: toothpaste, manual and electric toothbrushes, mouthwash, floss, and whitening products.&nbsp;</span></div><div><span style="font-size: 11pt">As a key member of the Leadership Team, the General Manager of Physical Products will report directly to the Chief Product Officer.</span></div>

The General Manager of Physical  Products will be responsible for planning and executing Tend’s entry into the $9B US oral care market. Product categories under consideration include, but are not limited to: toothpaste, manual and electric toothbrushes, mouthwash, floss, and whitening products. 
As a key member of the Leadership Team, the General Manager of Physical Products will report directly to the Chief Product Officer.


<li>Leading the overarching product&nbsp; development, strategy,merchandising plan, and&nbsp; life cycle management for a suite or oral care products, including, but not limited to: Toothpaste, Floss, Mouthwash, Manual and Electric Toothbrush, Gum, Whitening products, Lip Balm, etc&nbsp;&nbsp;</li><li>Overall management of the product line(s) including but not limited to: product sourcing, revenue growth, pricing guidance, procurement/licensing guidance, packaging, marketing activities, shipping/fulfillment and competitive analysis</li><li>Conducting User Research and Segmentation</li><li>Designing strategy and setting growth goals for e-commerce and other distribution channelsEstablishing and presenting budgets, optimizing expenses and framing up investment needs of this initiative</li><li>Full ownership of go-to-market strategy and launch plan and execution&nbsp;</li><li>Setting up dashboards and KPIs and trackers</li><li>Ensuring employees are motivated and productive&nbsp;</li><li>Framing out product subscription service offerings</li><li>Overseeing operations related to this line of business with logistics /warehousing /fulfillment to be based in Nashville</li><li>Optimizing the sourcing and distribution footprint for Tend dental products to help drive supply chain efficiencies and innovation</li><li>Sourcing products that are curated, private labeled, or manufactured to our specifications.&nbsp;</li><li>Managing relationships with product partners and negotiating terms with supply chain partnersBeing the focal point and driver across organizational boundaries for the product and market strategy, strategy implementation, sales growth opportunities, cost reduction, and production efficiency.</li><li>Leading through influence by promoting cooperative behavior and team efforts effectively coordinating activities of cross-functional groups.</li><li>Actively monitoring competitors in market&nbsp;</li>

<li>10 to 15 years experience in management consulting, consumer products, or in a related function with demonstrated commercial acumen. </li><li>Proven experience as a General Manager or similar executive role</li><li>Experience working for a leading consumer brand, ideally with a DTC, Subscription, and/or and Brick &amp; Mortar experience; Personal Care/ Beauty and/or Health/Wellness category experience a plus</li><li>Proven track record of delivering on KPIs, specifically, top line and bottom line results.</li><li>Demonstrated analytical, problem solving and decision-making abilities.</li><li>Experience in planning and budgeting</li><li>Experience working in fast-paced&nbsp; high growth environments&nbsp;</li><li>Experience recruiting and leading large cross-functional teams.</li><li>Team player with a competitive spirit to excel and the ability to influence and motivate others.&nbsp;</li><div><br></div><div><br></div>

<li>Ability to develop, layout, and follow through on detailed business plans&nbsp;</li><li>Integrative team working style, easy contact, rapid to adaptation, can foster team spirit</li><li>Obsession with designing and producing incredible products</li><li>Analytical and data-driven mindset</li><li>Extremely resourceful, highly creative and high energy, able to brainstorm and implement new ideas</li><li>Comfortable with the high growth/small company dynamic of rolling up your sleeves and doing whatever it takes to get the job done</li><li>Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.</li><li>Balanced strategic and operational mindsetStrong financial disciplineHighly organized</li><li>Strong executive presence</li><li>Demonstrated ability to recruit a diverse team</li><li>Sharp communication and influencing skills</li><li>Flexibility and Urgency</li><li>High personal standards of excellence</li><li>Unwavering integrity&nbsp;</li>

<div>At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.</div><div><br></div><div><span style="font-size: 11pt">Tend is seeking a Studio Design Director as a key member of our Studio Development team (Tend locations). Reporting to the Chief Development Officer, they will lead our Studio Design function and be responsible for oversight, strategic planning and implementation of the Design Process in NYC and beyond.&nbsp; As Studio Design lead, this person will implement and continuously improve our design and construction standards for all locations, driving to better cost and timeline metrics while delivering a best-in-class experience for Tend guests. Externally, to be best positioned for success, this individual will foster productive working relationships with the design and construction contracting community that provides services to Tend. Internally, he or she will collaborate across the organization with other departments including Construction, Real Estate and Operations.</span></div><div><br></div><div><span style="font-size: 11pt">As Studio Design Director, you will deeply understand Tend’s brand DNA in order to successfully own and lead studio development design initiatives.&nbsp; The ideal candidate enthusiastically takes on new opportunities and displays an optimistic “one team, one dream” attitude.. S/he is comfortable holding self and others accountable to meet agreed-upon commitments, and demonstrates professional savvy to efficiently get things done with a focus on continuous improvement. The successful candidate has experience making sense of complex and high quantity information, and is able to acquire relevant data from diverse sources when solving problems. If you are energized by a high growth organization and enjoy working collaboratively internally and with external stakeholders, we’d love to speak with you!</span></div>

At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.

Tend is seeking a Studio Design Director as a key member of our Studio Development team (Tend locations). Reporting to the Chief Development Officer, they will lead our Studio Design function and be responsible for oversight, strategic planning and implementation of the Design Process in NYC and beyond.  As Studio Design lead, this person will implement and continuously improve our design and construction standards for all locations, driving to better cost and timeline metrics while delivering a best-in-class experience for Tend guests. Externally, to be best positioned for success, this individual will foster productive working relationships with the design and construction contracting community that provides services to Tend. Internally, he or she will collaborate across the organization with other departments including Construction, Real Estate and Operations.

As Studio Design Director, you will deeply understand Tend’s brand DNA in order to successfully own and lead studio development design initiatives.  The ideal candidate enthusiastically takes on new opportunities and displays an optimistic “one team, one dream” attitude.. S/he is comfortable holding self and others accountable to meet agreed-upon commitments, and demonstrates professional savvy to efficiently get things done with a focus on continuous improvement. The successful candidate has experience making sense of complex and high quantity information, and is able to acquire relevant data from diverse sources when solving problems. If you are energized by a high growth organization and enjoy working collaboratively internally and with external stakeholders, we’d love to speak with you!


<li>Manage and drive Tend’s design and development processes for studio environments from kick-off to final approval (design, finishes, FF&amp;E, etc.)</li><li>Initiate conceptual designs, evolve schematic and design development with both in-house and consulting teams.</li><li>Coordinate all design team communications, updates, adjustments with cross-functional partners internally and vendors externally.</li><li>Be able to jump in and build files in CAD or Revit when it’s necessary.&nbsp;This person will be the main contributor prior to building the team.</li><li>Understand the construction budgeting process and cost impacts resulting from design or architectural changes.</li><li>Work with internal Real Estate and Construction teams as well as outside architects, interior designers, and brokers to quickly evaluate prospective new offices.</li><li>Responsibility for “buildability” and articulation between designs, plans and full construction documents.</li><li>Deliver projects on-time, under budget delivery of well executed retail merchandising projects meeting all brand requirements.</li><li>Responsibility for creating, maintaining and enhancing Tend’s FF&amp;E database</li>

<li>10-15 years of experience in the space design industry, managing a team.</li><li>Retail, hospitality or multi-unit, bricks and mortar design required&nbsp;Bachelor’s or Master’s Degree in Interior Design, Architecture, or Industrial Design.</li><li>Master at managing several projects at one time.</li><li>Excellent ability to work with and manage 3rd party stakeholders.</li><li>Strong problem-solving and decision making skills.</li><li>Strong interpersonal skills, with the ability to develop relationships across all levels.</li><li>Ability to balance design, with operational needs and budget objectives (including FF&amp;E, color and materiality).&nbsp;</li><li>Skilled in the visual, written and verbal communication of design issues.</li><li>Ability to translate stated design principles/objectives into varied studio locations.</li><li>Excellent project management and time management skills, with strong attention to detail.</li><li>Effectively collaborates and communicates with internal teams and external partners.</li><li>Proficiency in AutoCAD, SketchUp, 3D rendering, and Adobe CSProficiency in Revit is a strong bonus </li>

<div>At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.</div><div><br></div><div>Tend’s Assistant Manager must be a passionate, service oriented leader who can support our Brand Principles, and deliver top-notch service to our guests.&nbsp; Work in collaboration with management, providers and clinical staff to earn the trust of our guests by personalizing their appointments and clinical care.&nbsp;&nbsp;</div><div><br></div><div>We are reframing dental expectations… and that’s all part of the fun! </div>

At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.

Tend’s Assistant Manager must be a passionate, service oriented leader who can support our Brand Principles, and deliver top-notch service to our guests.  Work in collaboration with management, providers and clinical staff to earn the trust of our guests by personalizing their appointments and clinical care.  

We are reframing dental expectations… and that’s all part of the fun! 


<li>Partner with Studio Manager in daily operational tasks, such as scheduling, tidying, preparing for opening/closing, and inventory management.&nbsp;</li><li>Work closely with Studio Manager to implement and support guest experience based standard operating procedures and metrics.</li><li>Welcome and comfort guests as they visit our Tend Studio.</li><li>Provide consistent, high-quality service and hospitality to guests, in-studio, and as needed, through email or phone.&nbsp;</li><li>Collaborate with the entire Studio Team, including our Dentists and Hygienists, to optimize operations to positively impact the guest experience.</li><li>Manage the front desk staff, including interviews, training, coaching, and evaluations.</li><li>Maintain a strong knowledge of our ever-growing offering of products and services.&nbsp;</li><li>Willingness to initiate tasks and perform duties without direct supervision.&nbsp;</li><li>Excellent communication skills and be able to work with a diverse team.</li><li>A positive, can-do attitude.</li>

<li>Three years of proven top-notch customer service experience in healthcare, retail, hotels and/or related field.&nbsp;</li><li>Ability to problem solve required.</li><li>Demonstrated effective written and verbal communication skills required.</li><li>Ability to multi-task required.</li><li>Demonstrated organizational and leadership skills required.</li><li>Flexibility to work a schedule that will include early morning, late evening, holiday and weekend hours.</li><li>Previous experience in creating and managing schedules.</li><li>Proficient in Google Suite strongly preferred.</li><li>Associate’s or Bachelor’s Degree in healthcare, hospitality or related field preferred.</li>

<div><span style="font-size: 15px">We're seeking passionate, service-oriented Front Desk Associates, to support our studio operations, and deliver top-notch service to our guests.  If you're a hyper-organized, efficient, forward-thinking problem-solver with exceptional interpersonal skills and attention to detail ... join our team!  </span></div>

We're seeking passionate, service-oriented Front Desk Associates, to support our studio operations, and deliver top-notch service to our guests.  If you're a hyper-organized, efficient, forward-thinking problem-solver with exceptional interpersonal skills and attention to detail ... join our team!  


<li>Welcome &amp; comfort guests as they visit our Tend studio. </li><li>Provide consistent, high-quality service and hospitality to guests, in-studio, and as needed, through email or by phone.  </li><li>Partner with the Studio Manager in daily operational tasks, such as scheduling, tidying, preparing for closing/opening, and inventory management.</li><li>Collaborate with the entire Studio Team, including our Dentists &amp; clinicians, to optimize operations to positive impact guest experience.  </li><li>Maintain a strong knowledge of our ever-growing offering of products &amp; services.</li>

<li>Proven top-notch customer service and hospitality experience in a fast-paced, high-volume environment.  </li><li>Ability to organize, prioritize and multi-task.  </li><li>Willingness to initiate tasks and perform duties without direct supervision.</li><li>Excellent communication skills and be able to work with a diverse team.  </li><li>A positive, can-do attitude.</li><li>Flexibility to work a schedule that may include early morning, late evening, holiday and weekend hours.  </li>

<div>At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.</div><div><br></div><div>We're seeking passionate, service-oriented Front Desk Associates, to support our studio operations, and deliver top-notch service to our guests.  If you're a hyper-organized, efficient, forward-thinking problem-solver with exceptional interpersonal skills and attention to detail ... join our team!  </div><div><br></div><div>We are reframing dental expectations… and that’s all part of the fun! </div>

At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.

We're seeking passionate, service-oriented Front Desk Associates, to support our studio operations, and deliver top-notch service to our guests.  If you're a hyper-organized, efficient, forward-thinking problem-solver with exceptional interpersonal skills and attention to detail ... join our team!  

We are reframing dental expectations… and that’s all part of the fun! 


<div><span style="font-size: 10pt">At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.</span></div><div><br></div><div><span style="font-size: 10pt">Tend’s Regional Director must be a passionate, service oriented leader who can support our Brand Principles, and deliver top-notch service to our guests.&nbsp; Work in collaboration with studio management, providers and clinical staff to earn the trust of our guests by personalizing their appointments and clinical care.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 10pt">We are reframing dental expectations… and that’s all part of the fun! </span></div>

At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.

Tend’s Regional Director must be a passionate, service oriented leader who can support our Brand Principles, and deliver top-notch service to our guests.  Work in collaboration with studio management, providers and clinical staff to earn the trust of our guests by personalizing their appointments and clinical care.  

We are reframing dental expectations… and that’s all part of the fun! 


<li>Regional P&amp;L OwnershipTop Line Revenue Growth</li><li>Cost Control&nbsp;Execution of Guest Journey / Experience Standards in Studio</li><li>Uphold NPS +80</li><li>Recruitment &amp; Onboarding of Studio Teams &amp; Dentists</li><li>Coach &amp; Develop Studio Teams - Staff, Managers, &amp; Managing Dentists</li><li>Manage studio performance to Business Metrics &amp; KPIs</li><li>Develop &amp; Implement plans to improve studio performance</li><li>Ensure operating policies &amp; procedures are implemented consistently</li><li>Provide strategic and functional support for Studio Teams</li><li>Identify &amp; Implement opportunities for studio improvement</li><li>Collaborate &amp; Improve on SOPs, Studio Policy &amp; Reporting with HQ and Operations Team</li><li>Lead new studio openings &amp; success of launch</li><li>Regulatory Compliance</li>

<li>3+ years of Multi-Unit experience, including P&amp;L Management</li><li>Proven ability to achieve Top Line Growth</li><li>Strong project management &amp; organization skills</li><li>Ability to develop and lead strong teams</li><li>Positive, Collaborative Attitude</li>

<div>At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.</div><div><br></div><div>We're searching for a compassionate, professional and knowledgeable Studio Manager to lead the overall operations of our studio. In this important role, the Studio Manager will serve as an ambassador &amp; information resource to patients and staff</div><div><br></div><div>We are reframing dental expectations… and that’s all part of the fun! </div>

At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.

We're searching for a compassionate, professional and knowledgeable Studio Manager to lead the overall operations of our studio. In this important role, the Studio Manager will serve as an ambassador & information resource to patients and staff

We are reframing dental expectations… and that’s all part of the fun! 


<li>Ensure our Tend studio (or multiple studios) operates optimally, effectively, efficiently and in accordance with established standards, across staffing, scheduling, inventory, and guest experience.   </li><li>Consistently partner with HQ teams, to introduce and influence improvements across studio operations &amp; guest experience.  </li><li>Regularly review overall productivity through KPIs and performance goals.</li><li>Lead regular staff meetings, focused on alignment &amp; collaboration across clinical &amp; operations teams.    </li><li>Assist with guest support, as needed.  </li>

<li>Bachelor’s Degree in Healthcare Management or Business Administration preferred.</li><li>3+ years’ experience in office management or operations, preferably in a high-growth, high-volume dental office(s).</li><li>Excellent written and oral communication skills.</li><li>Stellar problem-solving &amp; organizational skills.</li>

<div><span style="font-size: 10.5pt">At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole - you wellness experience.</span></div><div><br></div><div><span style="font-size: 10.5pt">We are reframing dental expectations… and that’s all part of the fun!</span></div><div><br></div><div><span style="font-size: 10.5pt">We’re looking to add a Senior Software Engineer to our team who is experienced in creating SQL databases for a variety of applications and business uses. You’ll work across teams and use cutting edge tech to solve interesting, large-scale problems. Creating at a rapid pace you’ll make a direct and lasting impact anywhere that technology powers our business.</span></div>

At Tend, we’re combining top-notch care with incredible environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole - you wellness experience.

We are reframing dental expectations… and that’s all part of the fun!

We’re looking to add a Senior Software Engineer to our team who is experienced in creating SQL databases for a variety of applications and business uses. You’ll work across teams and use cutting edge tech to solve interesting, large-scale problems. Creating at a rapid pace you’ll make a direct and lasting impact anywhere that technology powers our business.


<li>Design, develop, test, deliver, and implement SQL solutions within ETL process</li><li>Develop, implement and optimize stored procedures and functions using T-SQL</li><li>Ensure performance, security, and availability of databases</li><li>Write intensive SQL queries for performance improvementsDesign, build and deploy BI solutions (e.g. reporting tools)</li><li>Create both dimensional and relational data models</li><li>Utilize stored procedures and SQL views</li>

<li>5+ years as a Data Engineer, SQL Developer or similar role</li><li>Proficient in T-SQL programming</li><li>Experience in data warehousing including dimensional modeling concepts</li><li>Knowledge of SQL queries, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS)</li><li>Ability to write intensive SQL queries</li><li>Excellent understanding of stored procedures and SQL views</li><li>Familiarity with BI technologies, preferably Looker</li>

Good news.
It's a new day in dental.

Our Values

We tend to our guests

Care connects us

Think ahead, act now

Benefits

Our goodie bags are pretty impressive

The electric toothbrush

The designer toothpaste

The flavored floss

The refreshing mouthwash

The fancy mints

Openings

Clinical

Finance & Accounting

Guest Experience

Marketing & PR

People

Product

Real Estate & Development

Studio Operations

Tech & Engineering