Studio Operations Careers at Tend

You love being the person who keeps everything running smoothly, solving problems in real time, creating exceptional patient experiences, and helping teams perform at a high level.

At Tend, we value people skills and operational excellence, recognize performance, and create real opportunities for growth.

Our studio operations teams are helping us redefine the dental experience, bringing efficiency and hospitality together to put patients first.

Browse Open Positions

A glowing Tend Dental sign shines above an employee who is on the phone.

An exam chair at Tend Dental.

A Tend employee is sitting behind a reception desk talking to a patient.

Who we're looking for

We’re redefining the dental experience and looking for operations professionals to help make care exceptional at every step.

You’re organized, proactive, and energized by fast-moving environments where hospitality and operational excellence go hand in hand.

What sets you apart

You’re calm under pressure - You stay organized, think on your feet, and handle real-time problem solving with confidence and professionalism.
You’re hospitality-minded - You communicate clearly, make people feel welcome, and know how to turn a stressful moment into a positive one.
You’re operationally sharp - Scheduling, patient flow, insurance coordination, and treatment plan conversations don’t intimidate you. You like keeping things efficient.
You take ownership - You don’t wait to be told what needs attention. You spot gaps early, offer solutions, and care deeply about the overall success of the studio.
You’re a team player - You work well across clinical and operations teams, contribute positively to the culture, and enjoy being part of a collaborative environment.
You’re motivated by growth - Clear goals, performance metrics, and opportunities to grow into leadership roles excite you. You want more than just a job; you want a career.

Browse Open Positions

You have options – why choose Tend?

You're passionate about providing exceptional care and keeping things running smoothly. Here are a few great reasons to consider building your career at Tend.

Leadership that supports your growth

Our leaders are invested in helping teams succeed. You’ll have support, coaching, and clear expectations from people who understand the realities of studio operations.
Comprehensive benefits

We want our team members to thrive. Eligible full-time employees have access to comprehensive benefits, including health coverage, paid time off, retirement savings benefits, and wellness resources.
Smooth workflows, strong teams

Tend studios are fast-moving environments, but never chaotic. Strong systems, clear communication, and close team partnership help the day run smoothly from open to close.
Teams work as one

No silos, no turf wars. Our studios are built around close collaboration between operations and clinical teams so the day runs smoothly and patients get a consistently great experience.
Clear goals and measurable success

Strong operations work deserves visibility. Teams work toward measurable goals around patient satisfaction, scheduling, and studio performance. Great performance is recognized and rewarded.
Growth paths that don’t stall out

Whether your path leads to Studio Management, multi-studio leadership, training, or corporate operations, we offer real opportunities for growth as the company expands. As we grow, so can you.
A culture people genuinely enjoy

Our teams support each other every step of the way. We believe great work happens in environments where people respect one another, communicate openly, and celebrate wins year-round.
Patient care you can be proud of

At our studios, hospitality is never an afterthought. From check-in to checkout, every part of the patient journey is designed to feel thoughtful, seamless, and genuinely welcoming.
A brand worth representing

From our studio experience to the design of our spaces, Tend is built differently. Our teams are proud of the experience they deliver and the company they represent.

Culture at Tend

Picture of Tatiana Morton

An invitation from our VP of Operations

I've seen firsthand that people do their best work when they feel appreciated. When team members know they're valued, they're more confident and engaged. That's why we invest in our people, celebrate achievements, and create opportunities for long-term career development.
Tatiana Morton VP of Operations

A transparent interview process

You’ll get a clear, honest look at how we practice early in the interview process, from compensation to clinical standards to day-to-day workflows. It’s all designed to help you quickly answer one question: can you see yourself here?

Applying for a studio operations role at Tend is simple and straightforward.

After you apply, our recruiting team will review your experience and qualifications. Candidates selected to move forward will receive interview details and flexible scheduling options by email or text.

We aim to make the hiring process organized, communicative, and welcoming.

Hands type on a keyboard.

Our hiring process is designed to help us get to know you beyond your resume while giving you the opportunity to learn more about us.

Depending on the role, you may meet with us by phone, video, or in person. We'll talk about your experience, career interests, and the type of environment where you work best.

Just as importantly, this is your chance to get to know us, learn more about our team and culture, and explore whether Tend is the right fit for you.

A woman is talking on the phone.

The studio tour gives you a closer look at the team, work environment, and day-to-day experience at Tend.

During your visit, you’ll meet team members, see how different teams collaborate, and get a feel for the pace and culture of the studio.

You’ll also have time to ask questions and learn more about the role and team dynamic.

A Tend Dental employee is greeting someone in the lobby.

When it feels like the right fit for both you and the team, we’ll move into the offer stage of the process.

You’ll receive a personalized offer package with a full overview of the role, including compensation, bonus eligibility, benefits, retirement offerings, paid time off, professional development support, and other details related to your experience at Tend.

Our team will also take time to walk through the details with you, answer any remaining questions, and make sure you feel informed and excited about the opportunity ahead.

Three people chat at Tend Dental.

1 • Apply

Applying for a studio operations role at Tend is simple and straightforward.

After you apply, our recruiting team will review your experience and qualifications. Candidates selected to move forward will receive interview details and flexible scheduling options by email or text.

We aim to make the hiring process organized, communicative, and welcoming.
2 • Get to Know You

Our hiring process is designed to help us get to know you beyond your resume while giving you the opportunity to learn more about us.

Depending on the role, you may meet with us by phone, video, or in person. We'll talk about your experience, career interests, and the type of environment where you work best.

Just as importantly, this is your chance to get to know us, learn more about our team and culture, and explore whether Tend is the right fit for you.
3 • Studio Tour

The studio tour gives you a closer look at the team, work environment, and day-to-day experience at Tend.

During your visit, you’ll meet team members, see how different teams collaborate, and get a feel for the pace and culture of the studio.

You’ll also have time to ask questions and learn more about the role and team dynamic.
4 • Offer

When it feels like the right fit for both you and the team, we’ll move into the offer stage of the process.

You’ll receive a personalized offer package with a full overview of the role, including compensation, bonus eligibility, benefits, retirement offerings, paid time off, professional development support, and other details related to your experience at Tend.

Our team will also take time to walk through the details with you, answer any remaining questions, and make sure you feel informed and excited about the opportunity ahead.

Why people love working at Tend

The energy is very positive. Everyone is helpful and nice. They don't mind stepping in with help.

5 stars

Paitent Care Coordinator Atlanta, GA
Working at Tend has been so refreshing. I recently started a few weeks ago, but everyone has been so welcoming and made me feel like family from day one. The company has great intentions and is working hard to change the dental experience so it's exciting to be a part of something I feel has been a long time coming.

5 stars

Patient Care Coordinator Washington, DC
We work hard to offer a stellar dental experience to our members and an enjoyable work environment to our team members. Our management goes out of their way to answer any and all questions, concerns, and feedback, although that lengthens their work days quite a bit. The most enjoyable aspect of the job is being able to watch the plans for the DC market come about and watching the company grow into new markets. It's so exciting to watch!

5 stars

Studio Manager New York, NY
I love working at Tend. My day starts with a very informative morning huddle and great conversations to set my team up for success. Great management team and positive workspace. The most enjoyable part of the job is supporting my team and providing quality care to our members.

5 stars

Studio Manager Capitol Hill, DC
Love the company values! Everyone tends to others! Very supportive, informative and innovative!

5 stars

Studio Manager Atlanta, GA
It is great to work for a company that holds my values. I really enjoy working for Tend, they are a company that puts its member's first. Positive work environment and wonderful people!

5 stars

Welcome Bar Wall Street, NY

Explore open roles

Filter by role:

Dentists

Dental Assistants

Dental Hygienists

Dental Specialist

Endodontist Washington, DC, Northern Virginia

People

Studio Operations

Have questions about joining our operations team at Tend?

Read our FAQs for answers to some of the most common questions about what it’s like to work with us.

What does a Studio Operations role at Tend involve?

Studio Operations professionals help keep the entire patient experience running seamlessly. Depending on the role, that can include scheduling, insurance coordination, treatment plan presentation, patient communication, studio performance, and real-time problem solving throughout the day.
Are there opportunities for growth?

Absolutely. As Tend continues to grow, operations team members have opportunities to expand into Studio Management, multi-studio leadership, training, and corporate operations roles.
What type of person succeeds at Tend?

People who thrive at Tend are organized, proactive, hospitality-minded, and great with people. They stay calm under pressure, communicate clearly, and genuinely enjoy creating great experiences for both patients and team members.
What makes operations roles at Tend different from a traditional front desk position?

Operations teams at Tend play a much bigger role in the overall patient experience. You’re not just checking people in and answering phones; you’re helping shape the way patients experience care from start to finish.
Are Tend studios a fast-paced environment?

Yes, our studios can be fast-paced, but our teams are never expected to do it alone. Thoughtful workflows, modern technology, clear communication, and strong teamwork help create an environment where people feel supported, confident, and able to do their best work.